Privacy Statement — Clear Comfort Air Conditioning

Privacy Statement

Clear Comfort Air Conditioning  ·  Effective Date: April 6, 2026  ·  Last Updated: April 6, 2026

Clear Comfort Air Conditioning ("Clear Comfort," "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website at clearcomfortorlando.com or contact us to request HVAC services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and home address when you request a service estimate or schedule an appointment
  • City and ZIP code to confirm your location is within our service area
  • Preferred contact time and service type when you submit our contact form
  • Message content you include in form submissions

We may also collect certain information automatically when you visit our website, including your IP address, browser type, referring URLs, and pages viewed, through standard web analytics tools such as Google Analytics.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your service requests, schedule appointments, and provide HVAC services
  • Send you appointment confirmations, service reminders, and follow-up communications
  • Process payments and maintain service records
  • Improve our website, services, and customer experience
  • Send promotional communications about seasonal offers or maintenance plans, where permitted
  • Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website, processing payments, or delivering services (e.g., scheduling software, CRM platforms), who are bound by confidentiality obligations
  • Legal authorities when required by law, court order, or to protect the rights and safety of our customers or staff
  • Business successors in the event of a merger, acquisition, or sale of assets, with notice provided to affected customers

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You may disable cookies in your browser settings, though this may affect certain website functionality. We use Google Analytics to understand how visitors use our website; you may opt out via Google's opt-out tool.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. Customer service records are typically retained for a minimum of five years.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete personal information we hold about you. To exercise these rights, please contact us at service@clearcomfortair.com or call (407) 408-0776. We will respond to all requests within 30 days.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites, including Google reviews, financing partners, and social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. We will post the revised statement on this page with an updated effective date. Continued use of our website following any changes constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about this Privacy Statement or our privacy practices, please contact us: